Effective Date: 05-05-2023
This Privacy Policy explains how Finloop Tech Private Limited (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you access HavenArk — including our website, mobile applications, trading programs, webinars, mentorship, and all other services (collectively, the “Platform”).By using our Platform, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of data:
a) Personal Information
Name
Email address
Phone number
Address (if required for billing/shipping)
Date of birth (for age validation)
PAN or other ID (only when required for financial services compliance)
b) Usage Data
Pages visited
Time spent on PlatformClicks, scrolls, and interaction behavior
IP address and device info
c) Communication Data
Your messages or interactions with us via WhatsApp, email, Discord, and other supported platforms
2. How We Use Your Information
We use your data to:
Deliver our services (courses, webinars, community access, etc.)
Respond to queries and provide support
Send communications (updates, alerts, offers) via Email, SMS, WhatsApp, and push notificationsImprove our content, tools, and platform usability
Comply with legal obligations (e.g., KYC for financial services)
3. Communication Consent
By registering with us, you agree to receive communications through:
Email
SMS
WhatsApp
Phone calls
In-app & push notifications
These may include transaction confirmations, educational content, service updates, marketing offers, and more. You can opt out of promotional messages anytime using the unsubscribe link or by messaging us directly.
4. Data Sharing
We do not sell your personal data. We may share it with:
Trusted third-party service providers (email tools, payment processors, analytics tools)
Legal authorities if required by law
Financial product partners (only with your explicit consent)
All third-party tools are vetted for compliance and data protection standards.
5. Data Security
We implement security measures to protect your information, including:
SSL encryption
Access restrictions
Regular audits
However, no system is 100% secure. You acknowledge and accept this risk when using the Platform.
6. Cookies & Tracking
We use cookies and similar technologies to:
Analyze website usage
Personalize content and ads
Remember your preferences
You can disable cookies in your browser, but it may impact some features.
7. Data Retention
We retain your data for as long as your account is active or as needed to comply with our legal, regulatory, and operational obligations.
8. Your Rights
You may:
Request access to your data
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
For any of the above, contact us at education@havenark.in
9. Children’s Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the Platform after updates implies acceptance.
For any privacy related issues, you can contact us on:
FINLOOP TECH PVT LTD
Email: education@havenark.in
Website : www.havenark.in
Address : Vini Nivas, Thottichal, Kuniyan, Taliparamba, Kannur, Kerala
